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Nursing home customer satisfaction improves, employee satisfaction stays level, according to survey
The 2011–2012 National Research Survey of Customer and Employee Satisfaction, conducted by the National Research Corporation, reflects growing…
News October 16Senior housing providers branch into at-home care models
Market research has shown that fewer Americans plan to move to continuing care retirement communities (CCRCs), assisted living…
Projects October 15LTC trends report: Reimbursement #1 challenge, technology #1 game changer
Long-term care facilities will have to pay attention to staff nurturing, deliver a new generation of quality care…
News October 15Managing risk in volunteer programs
Volunteers are key components to the success of many organizations, especially long-term care organizations. Many organizations rely on…
Projects October 15My new computer’s glitch
I have had my new computer for a few weeks. I would like to say that I have…
Projects October 15Managing assessment and documentation for a successful incontinence program
Incontinence management is a critical issue in skilled nursing facilities, especially as it relates to increased regulatory oversight,…
Projects October 12RICO suit filed against nursing home workers unions
HealthBridge Management and affiliate CareOne Management have filed a RICO (Racketeer Influenced and Corrupt Organizations Act) against the…
News October 12How well can we control healthcare-associated infections (HAIs)?
Quality initiatives that reduce reimbursements for high infection rates have gotten a lot of publicity lately, but are…
Projects October 12Business continuity planning starts with safety at home
Businesses and organizations of all types including long-term care communities are focusing on business continuity planning to help…
Projects October 11
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