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February 3
How to send positive messages to residents and families
Many LTC providers mistakenly believe that they have given great customer service when they successfully…
February 2
Does your building have an unsafe ‘open door’ policy?
Periodically I receive newsletters from a number of LTC organizations I have covered. Recently, I…
February 2
Head, shoulders, knees, toes: A focus on mobility
Residents whose conditions require physical and/or occupational therapy receive special care plans targeted to improving…
February 2
The impact of ‘never events’ on post-acute care
Post-acute providers, including nursing homes, assisted living facilities and continuing care retirement communities (CCRCs) need…
February 1
Are we meeting the needs of LGBT seniors?
Perhaps you have seen the movie, Gen Silent, which has played in numerous cities around…
February 1
Senses respond to aromatherapy
Recently, I visited a beautiful Asian-influenced boutique hotel that was artfully appointed with modern furnishings…
January 31
Pork gets political for nursing homes
Oh the joy of covering another presidential election year. Issues from years past rear their…
January 31
Kitchen safety in long-term care
There is no doubt that the kitchen is one of the most dynamic areas in…
January 31
Hospitality and leadership in the dining room
Picture a leader. What image comes to mind? Did you picture a caregiver for whom…
January 30
In face of fiscal meltdown, Illinois funds nursing home safety
Illinois is in trouble. Big, ugly fiscal trouble. The Wall Street Journal recently referred to…
January 30
When residents start food fights
A few weeks ago, a 20-something severely disabled resident, who I will call John, returned…
January 27
Person-centered care at the end of life
I remember, years ago, when somebody died in a nursing home, residents would be moved…
