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Incident reports, surveys and privilege: Protecting QA material from enforcement action

Imagine that a survey is occurring at your facility. The director of nursing just informed you that the…

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2012 OPTIMA Award winner: St. Leonard Franciscan Living Community, Centerville, Ohio

A few years ago, St. Leonard Franciscan Living Community, a continuing care retirement community in Centerville, Ohio, faced…

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UTI payment study reveals big holes in datasets used for performance measures

A University of Michigan study shows that Medicare’s 2008 policy removing payment for catheter-based urinary tract infections (CAUTI)…

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Dementia denial: The secretive obstacle to intervention

“Oh, silly me; I’d lose my own head if it weren’t attached!”“Of course I remember that—I was just…

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California passes bill restricting emergency room charges for out-of-network patients

California legislators have passed Senate bill 359, a bill that will restrict emergency department (ED) billing to out-of-network…

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Care during last five years of life could cost $38-66k or more, study says

Even with Medicare coverage, many seniors still experience overwhelming out-of-pocket costs during the final five years of life,…

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Opioids, Pain Management and LTC

It is estimated that as many as 80 percent of residents in long-term care facilities suffer from at…

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Floor cleaning day Part 2

I was concerned about my floor being stripped and waxed because it upsets my routine. Since I wanted…

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Art Modell leaves hospice legacy in Cleveland

Art Modell may be remembered for his five decades as a professional football owner and businessman, but his…

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Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series